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Privacy Policy

Effective Date:     2025/07/15

TIVA Beauty is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Name, phone number, and email address (when you book an appointment or submit a contact form)
  • Location and device data (via cookies, for website optimization)
  • Any other information you choose to provide voluntarily

We do not collect or store your payment information on our servers. All transactions are securely processed by our third-party provider.

2. How We Use Your Information

We use your information to:

  • Confirm and manage bookings
  • Respond to your questions or requests
  • Send appointment reminders or updates
  • Improve the user experience on our website
  • Share occasional news or promotions (only if you opt in)

We do not sell, rent, or share your data with third parties for marketing purposes.

3. Cookies

Our website uses cookies to:

  • Improve site functionality
  • Analyze traffic and user behavior
  • Enhance your browsing experience

You can disable cookies anytime in your browser settings.

4. Data Security

We implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, misuse, or disclosure.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct, update, or delete your data
  • Withdraw your consent to receive marketing emails

Data Deletion Instructions
In accordance with Meta’s Platform Terms, you have the right to request the deletion of your account and personal data. You can do this in two ways:

  • Self-Service: Sign in to your account, open My Account → Account details and use the “Delete account” option at the bottom of that page. Your account, profile and personal data are then permanently deleted.
  • By Email Request: You can request data deletion by sending an email to ac.ytuaebavitobfsctd-6c1933@ofni. We will process your request and remove your data from our systems.

Please note: booking and transaction records that we are required to keep for accounting or legal purposes may be retained after your account is deleted.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

7. Contact Us

If you have any questions about our privacy practices, feel free to contact us at:

TIVA Beauty
2812 38 St SW
Calgary, AB T3E 3G2, Canada
Email: ac.ytuaebavitobfsctd-45b471@ofni

Thank you for trusting TIVA with your self-care journey. Your privacy is important to us.